Refund policy

At this stage, we do not accept returns or offer refunds for any of our products.

Please choose carefully before placing your order, as all sales are considered final once processed.

We take pride in the quality of our products and ensure each order is carefully checked before being shipped. In the unlikely event that you receive a faulty or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos, and we’ll review the issue.

Thank you for understanding and for supporting SHENNEE.